Connectors

PrestaShop

Track orders, refunds, and signups from PrestaShop using the TrustData module.

The TrustData PrestaShop module sends server-side conversion events to TrustData via webhooks. It uses PrestaShop's native hooks, so you add no custom code.

Event mapping

PrestaShop hook	TrustData event	Shopify equivalent
`actionValidateOrder`	`purchase`	`orders/paid`
`actionOrderSlipAdd`	`refund`	`orders/updated` (with refunds)
`actionOrderStatusUpdate` (cancelled)	`refund`	`orders/cancelled`
`actionCustomerAccountAdd`	`signup`	`customers/create`

Before you start

You need:

The TrustData JS SDK installed on your storefront (for session matching, see JavaScript SDK)
A webhook API key from your TrustData dashboard

Generate an API key

Go to Settings → Attribution IDs → select your ID
Open the Webhooks tab → click Enable
Enter a name (e.g. PrestaShop prod) → click Generate Key
Copy the key. TrustData shows it only once

Installation

Download the module

Download the latest trustdata.zip from the GitHub releases.

Install in PrestaShop

In your PrestaShop admin, go to Modules → Module Manager
Click Upload a module
Select the trustdata.zip file → click Upload

Configure

Find TrustData in the module list → click Configure
Enter your Attribution ID and API Key
Leave Server URL blank (uses https://t.trustdata.tech by default)
Click Save

The JS SDK sets a _trdt_vid cookie on the visitor's browser. When a customer places an order, the module reads this cookie server-side and includes visitor_id in the webhook payload. TrustData uses this to link the purchase back to the original ad click.

Session matching requires the JS SDK on your storefront pages. Without it, TrustData records conversions but cannot attribute them to a campaign.

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Troubleshooting

Conversions not attributed

Confirm the JS SDK is installed on your storefront (check browser DevTools → Application → Cookies for _trdt_vid)
Confirm the module is enabled and configured with the correct Attribution ID and API key
Check Recent Activity in the TrustData dashboard → Webhooks tab. session_matched: false means TrustData received the webhook but found no session

`401 Unauthorized` in webhook activity

The API key is wrong or revoked. Generate a new key in the dashboard

Orders not appearing

Confirm actionValidateOrder fires on your checkout flow. Some custom checkout modules fire different hooks

Custom webhooks

Send server-side events to TrustData via HTTP POST requests.

WooCommerce

Track orders, refunds, and cancellations from WooCommerce using native webhooks.